Intercede — a product of Whoz Next LLCinfo@whoz-next.com · intercede.whoz-next.com
Intercede Products
The Right Level of Capability for Every Cabinet.
Core, Edge, and Guardian share one portal and may be mixed across the
same location. Site Gateway and managed network components are selected when the
deployment requires local services, printing, or outage resiliency.
Essential machine accounting and cloud visibility.
Technical capabilities
Cloud dashboard access, plus local dashboard access when deployed with a Site Gateway
Machine accounting
Cash-in, cash-out, and net reporting
Machine-level and location-level reporting
Multi-location reconciliation and historical reporting
Role-based portal access with downloadable reports
Best fitOperators who want accurate cloud accounting and multi-location reporting across gaming cabinets that do not require cabinet-control functions.
Advanced monitoring, Class 3 / SAS integration, and validated cabinet control.
Technical capabilities
Edge monitoring and resiliency functions
Class 3 / SAS integration
SAS accounting and event collection
Door monitoring where supported
Advanced audit history and diagnostics
Best fitClass 3 / SAS environments and specialty cabinets that require SAS accounting, validated isolated inputs, detailed auditing, or a defined cabinet-control workflow.
Essential machine accounting and cloud visibility.
Core is designed for operators who need reliable cloud-based monitoring, accounting, reporting, and multi-location visibility without advanced local processing or machine-control functions.
Best fitOperators who want accurate cloud accounting and multi-location reporting across gaming cabinets that do not require cabinet-control functions.
Improved troubleshooting information for operators and technicians
Intercede Guardian
Advanced monitoring, Class 3 / SAS integration, and validated cabinet control.
Guardian builds on Edge and is designed for Class 3 / SAS environments and specialty cabinets requiring advanced monitoring, isolated inputs, or detailed operational auditing.
Best fitClass 3 / SAS environments and specialty cabinets that require SAS accounting, validated isolated inputs, detailed auditing, or a defined cabinet-control workflow.
Compare the capabilities available with each Intercede product.
Machine-dependent functions remain subject to compatibility review.
Capability by Intercede product. On narrow screens each row is
shown as a stacked block.
Capability
Core
Edge
Guardian
Cloud dashboard
Included
Included
Included
Machine accounting
Included
Included
Included
Historical reporting
Included
Included
Included
Multi-location portal
Included
Included
Included
Local processing
Synchronization with Site Gateway required
Included
Included
Configured data buffering
Not designed for this function
Available by deployment
Available by deployment
Managed endpoint updates
Not designed for this function
Included
Included
Enhanced diagnostics
Not designed for this function
Included
Included
Cabinet events
Directly reported data where available
Where supported and validated
Where supported and validated
Class 3 / SAS integration
Not designed for this function
Not designed for this function
Included
Intercede validates each machine family before defining the final scope.
Site Infrastructure
A Site Gateway is selected when the deployment requires local data services, configured local retention, printer services, or outage resiliency. Hardware and configuration are determined during the compatibility and site review.
Intercede Site Gateway
Local data services, printer services, and outage resiliency.
Receive machine data from cabinet endpoints over the site network
Host the local Intercede database
Store transaction and event data locally
Customize retention and historical data to each operator's standards
Continue defined local services during an internet outage
Synchronize applicable stored data when internet service returns
Support local and network thermal-printer workflows
Support USB, serial, Ethernet, and Wi-Fi printer connections across most printer models
The Site Gateway is a local service on the site network.
A separate managed router/firewall handles internet routing, VPN tunnels, and
network security.
Plan Your Deployment
Tell us what is on the floor and we
will define the appropriate mix of Core, Edge, Guardian, and site infrastructure.
