Platform Capabilities
What Operators Can See, Report, and Act On.
Intercede reports the data made available by each validated machine interface. The sections below describe the platform’s core operational capabilities; machine-dependent data is confirmed during the compatibility review.
Financial Reporting
- Cash in, cash out, and net by machine
- Daily, weekly, shift, and custom date ranges
- Machine, location, route, and multi-location views
- Transaction and event history
- Downloadable reports
- Printable reports
- Reconciliation before physical collection
Ticket-Out Operations
- Supported ticket-out requests
- Machine identification
- Amount and status
- Operator workflow history
- Compatible local thermal printing
- Normal office-printer reporting from the user's computer
Revenue Protection
- Door and cabinet events where supported
- Sequence-of-events review
- Unexpected offline alerts
- Meter and payout discrepancies where supported
- User and operator audit history
Machine and Endpoint Health
- Online and offline status
- Connectivity history
- Wi-Fi history
- Endpoint temperature and local health
- Board-communications status
- Gateway, printer, and managed-network health
Endpoint temperature is measured at the Intercede endpoint. It is not necessarily the internal temperature of the machine cabinet.
Operator and Manager Portal
- Multi-location overview
- Machine and location reports
- Supported ticket queue
- Role-based access
- Search and filtering
- Download and print functions
Resilient Site Services
- Site Gateway local processing
- Configured local transaction retention
- Store-and-forward synchronization
- Local printer services
- Managed router, switching, and Wi-Fi
- Optional LTE failover
Intercede validates each machine family before defining the final scope.
See the Portal
Explore an interactive demonstration of the operator portal using simulated sample data.
Explore the Portal Demo