Platform Capabilities

See The Money, The Machine, And The Sequence Of Events.

Intercede is designed to replace manual collection and disconnected tools with one machine-level operational record.

Financial Reporting

  • Cash in, cash out, and net by machine
  • Daily, weekly, shift, and custom date ranges
  • Location, route, and machine drill-down
  • Transaction-level event history
  • Downloadable and printable reports

Revenue Protection

  • Cash-door and cabinet-access events
  • Sequence-of-events investigation
  • Unexpected offline alerts
  • Meter and payout discrepancies where supported
  • Role-based audit history

Machine Health

  • Online status and uptime
  • Wi-Fi signal and connection history
  • Node temperature and local health
  • Board-communications status
  • Sensor and gateway health

Operator Portal

  • Multi-location overview
  • Custom dashboard metrics
  • Machine and location reports
  • Live ticket-out queue
  • Role-specific access

Technician Operations

  • Mobile-friendly machine history
  • Maintenance event logging
  • Recent faults and telemetry
  • Hardware replacement requests
  • Firmware and software status

Resilient Site Services

  • Site Gateway local processing
  • LTE failover and health checks
  • Managed MikroTik wireless network
  • Local buffering during outages
  • Optional printer control and failover